![]() So this is how you can set up a free live chat on your Joomla website and communicate with your customer in real-time. Start playing with the options and start interacting with your customers in real-time. ![]() You will see other settings as well here. To make these changes, log in to your tawk.to account and navigate to Administration (you will see a gear icon at the left bottom of the window) > Chat Widget under the Channel. You can change the whole look and feel of the chat window to match your website theme. You will see a live chat widget floating right bottom of the screen. Once the code is placed, click on the Done button and check your website live. You can find a step-by-step guide to install the Joomla plugin and module. Simply copy that code and place that code before the tag on every page of your website.Īlternatively, you can download the Tawk.to plugin and install it on your Joomla website. Once you click on the button, you will reach the next step. Once done, click on the Next: Install Widget button and move to the next step. You can add as many co-workers as you want. Here you can set the access level as well. In the next step, you can add your support staff. Once all the information is updated, click on the Next: Team Members button. In the next step, you will have to add the property details such as Property Name, Website URL, and Widget name. Select the language and click on the Next: Create Property button. In the first step, you have to select the language. This will take you to the new page where you have to provide the basic information such as Name, Email, and Password.Ĭlick on the Signup for free button and it will take you to the next page where you just have to follow the wizard. Next, click on Sign Up Free to create your free account. To get started, head over to Tawk.to the official website to create a new account. So in this tutorial, I will use Tawk.to to implement live chat on the Joomla website. You just can’t remove their link from the chat widget. It’s a completely free solution that gives you no limitation in their free version. But for the last few months, I have been using Tawk.to on our official website JoomDev to communicate with our customers. The live chat solutions are either costlier or provide very limited features in their free version. Yes, we will discuss the free method which I have tested and currently using on our official website Adding Live Chat To Your Joomla SiteĬompanies that are using live chat on their website to interact with their visitors or potential customers can see a surge in their sales, customer satisfaction, and services. Today, in this article, we are going to learn how to add live chat on your Joomla website for FREE. As instant responses can help them to make decisions faster. ![]() If you are using live chat on your website, it will also help you to convenience your customers to make a purchase by solving their queries instantly. And indirectly, you are sending them to your competitors. Therefore, if you are not using a live chat on your website, you are ignoring your customers. They don’t want to waste their time waiting for email replies. Today, more than 41% of users expect to chat online with the service providers so they can get instant answers to their queries and close the deal. Enter your Provide Support account credentials and click 'Connect to account' on 'Existing Account' tab to connect to your account.Do you want to add live chat to interact with your visitors in real-time on your Joomla website?.To proceed with configuration click on the Provide Support live chat module in the list.After installation the module will appear in the list of your modules and will be in offline status by default.Alternatively, you can install it from directory or URL, in this case you'd need to click 'Install' button to proceed. zip file and click 'Upload and Install' to proceed. Just follow the steps below to have the live chat module installed on your website: Provide Support live chat Module for Joomla can be easily installed like any other Joomla Module. A feature to monitor the whole website while hiding the chat button or link on specific pages.An option to show or hide the chat button or link for specific menu items or single posts.Possibility to place your chat button or text chat link to a fixed position on the browser window, making your chat button or link visible when your visitors scroll the page up and down.Live chat allows you to provide fast support to your customers anytime. Ability to add a chat button or text chat link to any predefined by your theme module position Use Joomla integration for LiveAgent and place live chat buttons on your websites.You will get the following features after installing the Provide Support live chat module: Provide Support offers powerful, easy in usage and fast in integration live chat module for Joomla websites, supported versions 2.5 and 3.x.
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